Publication

Immigrants’ Experience with Medicaid Enrollment: Challenges and Recommendations

Medicaid enrollment can be a daunting process for many people—both U.S.-born New Yorkers and those who are foreign-born. It is even more challenging for those that don’t speak English, don’t have access to a computer, or those who do not understand the complicated health insurance system in the United States.

To better understand the difficulties that immigrants face when enrolling for Medicaid, we interviewed 20 immigrants from across New York State to uncover the challenges that may arise for these community members. To ensure a sample that engages a range of immigrant experiences, we interviewed New Yorkers from different countries, living in different parts of the state, and with different immigration statuses—including refugees, New Yorkers with Special Immigrant Visas (SIVs), Victims of Criminal Activity (U-visa), and undocumented individuals, some of whom are eligible for state-funded Medicaid as “PRUCOLs” (Persons Residing Under Color of Law) or through emergency Medicaid.